To complete an eAdmission you will need access to:

  • Mobile phone and an email address.
  • Your Healthcare cards (Medicare, Private Health Insurance details, Concession card details. Other Insurance details such as Workcover or TAC details if applicable, Ambulance membership card
  • Personal and Next of Kin details
  • Contact details of your usual General Practitioner
  • A list of and current Medications including prescription and /or Herbal or over the counter you are currently taking
  • Medical and surgical history

Check you are on the correct eAdmission website

You will need to create an account if you are a new user- you will require a valid email address and mobile phone number to submit your eAdmission online.

Select ‘Create Account’ on the left side of the screen.

Enter user details.

You will get a warning in red text if your email address is already in use, or if your password does not meet requirements.

Select ‘Send me my validation text’ and enter in the validation code sent via SMS to the user’s mobile phone.

Passwords need to be at least 8 characters long and must contain at least one upper case character and 1 numeric character.

ACHA recommends that you DO NOT use the ‘remember my password’ function. Please enter your user name and password each time.

You are able to complete an eAdmission as long as you have use or have assistance from a trusted source. This could be a relative or friend who has an email address and a mobile phone.

If you do not have anyone who can assist you please phone the admitting hospital who can provide assistance over the phone

It is possible to reset your password if you have forgotten it – Simply go to the front introductory page and select the ‘Forgotten Password’ link.

Type in your username or your email address. Once these details have been entered select the Tab key to retrieve your challenge questions. Following successful responses to your challenge questions, you will be sent an email with a temporary password.

Copy and paste the temporary password into the password field on the eAdmissions website. You will be prompted to reset it with a new one (to be entered twice before logging in again)

No, it is possible to use your existing account for multiple family member. When creating a new admission you will always be asked to provide the patient’s details. Alternatively, you can create an individual account provided they have a valid email address.

Unfortunately the forms on the eAdmission portal are in English only at this stage. We hope to offer this in the future.

Yes, you will need to complete an eAdmission each time you come into hospital, but you will be able to copy your previous eAdmission and then adjust any information that may have changed.

When you log into your account select the correct patient from the list. This may have you or your relatives if you have shared the account in the past. Once the correct name is selected click ‘New Admission’. Selecting this will commence a new eAdmission which will be prefilled with the selected patient’s information.

Please type in the first letter of the doctors surname and wait for the doctor list to load (this is to ensure you have correct spelling) Once the list has loaded you can continue to type additional letters of the surname to further narrow it down. If the doctor still does not exist please contact the hospital.

Please scroll up the page to ensure you have responded to all questions. Any missing responses will have red text next to it prompting for an answer. Complete and select Save and Continue.

Yes – You will receive 2 emails to your nominated email address – one on the completion of your patient details and a second email upon completion of your health history.

No, it is not possible to update your forms once they have been submitted. Please contact your hospital where staff can make adjustments on your behalf.

Yes – your Health History is a required document for your admission.

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